{"id":1331,"date":"2022-03-16T15:33:50","date_gmt":"2022-03-16T14:33:50","guid":{"rendered":"https:\/\/hyrox.com\/?page_id=1331"},"modified":"2025-12-03T15:58:17","modified_gmt":"2025-12-03T14:58:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/hyrox.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"l-section wpb_row en_subpage_titlebox height_auto width_full color_alternate\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"g-cols wpb_row via_flex valign_middle type_boxes stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">[vc_custom_heading text=&#8221;FAQ&#8221; font_container=&#8221;tag:h1|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221;]<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_huge\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-2 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"vc_col-sm-8 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">GENERAL FAQ<\/span><\/span><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"dea6\"><button class=\"w-tabs-section-header\" aria-controls=\"content-dea6\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">WHAT IS HYROX AND HOW CAN I GET INVOLVED?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-dea6\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">HYROX is a global fitness competition for everybody. Whether you&#8217;re a seasoned athlete or just love a challenge, HYROX is a great way to put your training to the test.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is recommended that you have a fitness background or regularly participate in fitness activities, and you must be 16 or over.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The race format includes 8 x 1km runs, each followed by 1 functional workout station. There are multiple divisions, allowing you to find one that suits you best!<\/span><\/p>\n<p><b>Divisions:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Open (Men\/Women):<\/b><span style=\"font-weight: 400;\"> The standard HYROX race &#8211; challenging but accessible for most fitness levels.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pro (Men\/Women):<\/b><span style=\"font-weight: 400;\"> For experienced athletes &#8211; the same format with heavier weights.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Doubles (Men\/Women\/Mixed):<\/b><span style=\"font-weight: 400;\"> Team up with a partner &#8211; you run together and split the exercises.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pro Doubles (Men\/Women):<\/b><span style=\"font-weight: 400;\"> Same as doubles, but with heavier weights.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Relay (Men\/Women\/Mixed):<\/b><span style=\"font-weight: 400;\"> Form a team of 4 \u2013 each person completes 2 x 1km runs and 2 workout stations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Adaptive (Men\/Women):<\/b><span style=\"font-weight: 400;\"> An inclusive division for athletes with a range of impairments.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">No matter your fitness level or preference, there\u2019s a way for you to get involved and experience the unique challenge of HYROX.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To find your next HYROX race, <\/span><a href=\"https:\/\/hyrox.com\/find-my-race\/\"><span style=\"font-weight: 400;\">click here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"m06b\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m06b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">WHAT ARE THE AGE GROUPS?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m06b\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">The age groups are broken down as shown below:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Single Division<\/span><span style=\"font-weight: 400;\"> (determined by the athlete\u2019s age on the day of the event)<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Under 24 (16 &#8211; 24)\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">25 &#8211; 29\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">30 &#8211; 34\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">35 &#8211; 39\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">40 &#8211; 44\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">45 &#8211; 49\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">50 &#8211; 54\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">55 &#8211; 59\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">60 &#8211; 64*<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">65 &#8211; 69*<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">70 &#8211; 74*\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">75 &#8211; 79*\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">80 &#8211; 84*\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">85 &#8211; 89*\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Double Division<\/span><span style=\"font-weight: 400;\"> (determined by the average age of both doubles participants on the day of the event, e.g Athlete 1: 50, Athlete 2: 49 = 45-49 AG)<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Under 24 (16 &#8211; 24)\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">25 &#8211; 29\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">30 &#8211; 34\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">35 &#8211; 39\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">40 &#8211; 44\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">45 &#8211; 49\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">50 &#8211; 54\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">55 &#8211; 59\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">60 &#8211; 64*<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">65 &#8211; 69*<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">70 &#8211; 74*\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">75 &#8211; 79*\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">80 &#8211; 84*\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">85 &#8211; 89*\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">*Please be aware that we do not have these age groups for the pro divisions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Relay Division<\/span><span style=\"font-weight: 400;\"> (determined by the average age of all team participants on the day of the event)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Under 40\u00a0<\/span><br \/>\n<span style=\"font-weight: 400;\">40+<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q122\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q122\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">WHAT ARE THE HYROX WORLD CHAMPIONSHIPS?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q122\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\">\n<div class=\"wpb_wrapper\">\n<p><span style=\"font-weight: 400;\">To learn more about the HYROX World Championships, click <\/span><a href=\"https:\/\/hyrox.com\/championships\/\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"f1ba\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f1ba\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">WHAT ARE THE DIVISIONS AT THE WORLD CHAMPIONSHIPS?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f1ba\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\">\n<div class=\"wpb_wrapper\">\n<p><span style=\"font-weight: 400;\">At the World Championships, all competitors will compete in the HYROX Race with pro weights. This applies to all athletes who have qualified in the open and doubles categories, with the exception of the mixed doubles, who will compete with the men\u2019s open weights and all athletes in the 60+ age groups will compete with open weights.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u250\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u250\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">WHAT IS THE ELITE15?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u250\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\">\n<div class=\"wpb_wrapper\">\n<p><span style=\"font-weight: 400;\">Please <\/span><a href=\"https:\/\/hyrox.com\/the-elite-15-series\/\"><span style=\"font-weight: 400;\">click here<\/span><\/a><span style=\"font-weight: 400;\"> to learn more about our Elite15 Series.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u2e4\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u2e4\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">HOW CAN I GET INVOLVED AS AN ADAPTIVE ATHLETE?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u2e4\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\">\n<div class=\"wpb_wrapper\">\n<p><span style=\"font-weight: 400;\">HYROX is accessible to everyone. Send an email to the <\/span><a href=\"https:\/\/hyrox.com\/contact\/\"><span style=\"font-weight: 400;\">local customer service team<\/span><\/a><span style=\"font-weight: 400;\"> to find out more.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"e398\"><button class=\"w-tabs-section-header\" aria-controls=\"content-e398\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">WHERE CAN I BUY HYROX MERCH?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-e398\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\">\n<div class=\"wpb_wrapper\">\n<p><span>You can buy HYROX Merch from our\u00a0<\/span><a href=\"https:\/\/www.hyrox-shop.com\/\" target=\"_blank\" rel=\"noopener\"><span>online store<\/span><\/a><span>\u00a0or in HYROXWORLD on your race day!<\/span><\/p>\n<p><span>For any questions regarding an order purchased online\/in-store, please reach out to our merchandise team via the\u00a0<\/span><a href=\"https:\/\/www.hyrox-shop.com\/help-centre.list\" target=\"_blank\" rel=\"noopener\"><span>help centre<\/span><\/a><span>.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"d46e\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d46e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">WHO CAN I CONTACT IF I STILL HAVE QUESTIONS?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d46e\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\">\n<div class=\"wpb_wrapper\">\n<p><span style=\"font-weight: 400;\">You can always contact the customer support teams in the respective regions, to find the contact information, <\/span><a href=\"https:\/\/hyrox.com\/contact\/\"><span style=\"font-weight: 400;\">click here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have any questions about your booking, please provide as much information as possible, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Event\/Division<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Full Name (as shown on the ticket)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ticket ID (found on your PDF ticket)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email used to purchase the ticket<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_huge\"><\/div><div class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">MY TRAINING<\/span><\/span><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"i9c0\"><button class=\"w-tabs-section-header\" aria-controls=\"content-i9c0\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">HOW SHOULD I TRAIN FOR A HYROX RACE?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i9c0\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">HYROX is designed to give your training a purpose. It is recommended to train in a HYROX Training Club with certified trainers.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/hyrox.com\/find-a-hyrox-partner-gym\/\"><span style=\"font-weight: 400;\">Click here to find your nearest HYROX Training Club.<\/span><\/a><br \/>\n<a href=\"https:\/\/hyrox.com\/best-hyrox-preparation\/\"><span style=\"font-weight: 400;\">Click here to find out more about HYROX preparation.\u00a0<\/span><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"mab0\"><button class=\"w-tabs-section-header\" aria-controls=\"content-mab0\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">WHAT ARE THE DIFFERENT WORKOUTS AND WHAT ARE THE RULES?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-mab0\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">HYROX includes 8 x 1km runs, alternating with 8 different functional workouts. The individual stations are:\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SkiErg<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sled Push<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sled Pull<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Burpee Broad Jumps<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rowing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Farmers Carry<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sandbag Lunges<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wall Balls<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">The <\/span><a href=\"https:\/\/hyrox.com\/rulebook\/\"><span style=\"font-weight: 400;\">Official HYROX Rulebook<\/span><\/a><span style=\"font-weight: 400;\"> contains all the information regarding the different stations (weight, distance, etc). You can also find the technical briefings on the event page.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Depending on the venue, athletes will run a specific number of laps to complete the 1km. Make sure to refer to the relevant event page to find this information.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"qb8c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-qb8c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">I AM A GYM OWNER\/COACH HOW CAN I GET INVOLVED?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-qb8c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">HYROX365 is a holistic training and education ecosystem, catering to affiliated partners and designed to accommodate all training providers with dynamic solutions. HYROX365 aims to make healthy performance training accessible for everybody.<\/span><\/p>\n<p><a href=\"https:\/\/www.hyrox365.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Click here to learn more about HYROX365.<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">The HYROX Affiliation Program is a partnership built around the growing appetite of members, subscribers or clients to train with purpose and provide your business with the necessary tools and services to integrate HYROX. Get involved by becoming a HYROX Training Club, Performance Centre or Performance Coach.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.hyrox365.com\/affiliation\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Click here to learn more about HYROX affiliation.<\/span><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_huge\"><\/div><div class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">MY RACE DAY<\/span><\/span><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"xe74\"><button class=\"w-tabs-section-header\" aria-controls=\"content-xe74\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">WHERE DO I FIND ALL THE INFORMATION ABOUT MY RACE?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-xe74\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">When purchasing a HYROX ticket, you opt-in to receive event-related information, if there was a typo in your email address, or you mistakenly unsubscribed, please contact your <\/span><a href=\"https:\/\/hyrox.com\/contact\/\"><span style=\"font-weight: 400;\">Customer Support Team<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You are free to unsubscribe from all HYROX emails at any time, but please note by doing so you will miss out on valuable race information sent via email. Key race information can also be found on the relevant <\/span><a href=\"https:\/\/hyrox.com\/find-my-race\/\"><span style=\"font-weight: 400;\">event page<\/span><\/a><span style=\"font-weight: 400;\"> during the week leading up to the event.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"n033\"><button class=\"w-tabs-section-header\" aria-controls=\"content-n033\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">WHAT DO I NEED TO KNOW FOR RACE DAY?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-n033\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><b>Before arriving on-site:\u00a0<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your individual start time will be available online approximately 3 days before the event. Please visit the <\/span><a href=\"https:\/\/hyrox.com\/find-my-race\/\"><span style=\"font-weight: 400;\">event page<\/span><\/a><span style=\"font-weight: 400;\"> and click \u201cStart List\u201d to locate your start time.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make sure you have downloaded your ticket QR code\/barcode, which can be found via your HYROX account.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the event offers early registration, you\u2019ll find the information on the event page.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Technical briefings:\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">&#8211; For single and double divisions, please watch the <\/span><a href=\"https:\/\/www.youtube.com\/playlist?list=PLXC5IKutF0pNphyiHv0CUGMTtln8QtDED\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Technical Briefing Videos<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; For the relay division, there will be a mandatory on-site briefing. The time and location will be uploaded to the <\/span><a href=\"https:\/\/hyrox.com\/find-my-race\/\"><span style=\"font-weight: 400;\">event page<\/span><\/a><span style=\"font-weight: 400;\"> the week of the event. Only one person per team is required to attend, allowing us to keep the group small and communicate information efficiently. They should then share the information with the rest of the team.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For further information, please refer to the <\/span><a href=\"https:\/\/hyrox.com\/rulebook\/\"><span style=\"font-weight: 400;\">Official HYROX Rulebook.<\/span><\/a><\/li>\n<\/ul>\n<p><b>Race day:\u00a0<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Have your ticket QR code\/barcode ready for check-in.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Arrive 90 minutes before your start time to register, bag drop, and warm up.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enter the start tunnel 10 minutes before your start time.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">On-site registration is split into two areas: one for athletes and one for spectators. If you\u2019d like to enter the venue before your check-in time (90 minutes before your race), go to the spectator desk with your ticket and ID.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Athletes checking in will receive:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\">Wristband.<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do not lose your wristband, it grants you access to the venue and allows the judges to assign you to the correct weights during your race.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0 \u00a0 \u00a0 2. Ankle strap and timing chip.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your timing chip must be worn on your ankle; racing without a timing chip will result in no time being recorded.\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">There is a charge for lost timing chips, so please ensure it is returned after your race.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0 \u00a0 \u00a03. Race number.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Your race number shows your start time and position in the wave.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Example: Race Number: 080030<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Athlete starts at 08:00 AM<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Athlete enters the start tunnel at 07:50 AM<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"g0ee\"><button class=\"w-tabs-section-header\" aria-controls=\"content-g0ee\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">CAN I MAKE ANY CHANGES TO MY TICKET ON-SITE (NAME\/TIME)?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-g0ee\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">No changes to your ticket, including start times and name changes, are possible on-site as per the <\/span><a href=\"https:\/\/hyrox.com\/terms-and-conditions\/\"><span style=\"font-weight: 400;\">T&amp;C\u2019s<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"g1c7\"><button class=\"w-tabs-section-header\" aria-controls=\"content-g1c7\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">BAG DROP, CHANGING ROOMS, SHOWERS?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-g1c7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">For athletes, we provide a bag drop and changing rooms at every event, but unfortunately, no showers are available.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bag Drop Rules:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Drop your bag off 45-60 minutes before your race, as there may be queues.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Each athlete can bring one bag, no larger than a cabin-size bag.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Please ensure everything fits inside your bag; loose items will not be accepted.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make sure your bag is securely closed and all liquids are tightly sealed.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep any race essentials like your timing chip and energy gels with you, as you will not be able to keep going back to your bag once it has been dropped off.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">HYROX cannot accept responsibility for lost items.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Unfortunately, we\u2019re unable to store bags for spectators due to space limitations, so please plan accordingly.\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"e260\"><button class=\"w-tabs-section-header\" aria-controls=\"content-e260\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">HOW IS MY RACE TIME MEASURED?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-e260\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">All participants wear a timing chip on their ankle, which is given at athlete registration. The race course, as well as all workouts, is tracked with timing technology, so that precise timing is guaranteed for each individual athlete.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your overall time and race splits can be found via our <\/span><a href=\"https:\/\/results.hyrox.com\/\"><span style=\"font-weight: 400;\">results and rankings page<\/span><\/a><span style=\"font-weight: 400;\">, where you can compare your race to other athletes across the globe and identify areas of improvement for your next race. Filter by your race, first\/last name and your division.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"p2de\"><button class=\"w-tabs-section-header\" aria-controls=\"content-p2de\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">WHO CONTROLS COMPLIANCE WITH THE RULES?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-p2de\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">At each event, Head Judges share responsibility for the 8 workout stations and the running course, ensuring that the event runs smoothly and that competition standards are maintained. They are supported by judges who keep a close eye on the action at all times.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"g36a\"><button class=\"w-tabs-section-header\" aria-controls=\"content-g36a\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">IS THERE A TIME LIMIT TO COMPLETE THE RACE?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-g36a\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">No, there is no time limit to complete your HYROX race. Athletes will enter the course at staggered times for each division, making it difficult to track their position within your wave. This means there&#8217;s no pressure &#8211; take it at your own pace and focus on your personal performance and experience.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t3e4\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t3e4\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">WHAT DO I DO IF I FEEL ILL DURING MY RACE?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t3e4\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">You have the option to pull out of the race at any time. We have staff all along the course and at the different workout stations who will send medics to take care of you in case of an emergency.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"j48c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j48c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">CAN I WEAR HEADPHONES?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j48c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">No you cannot wear headphones while competing. Please refer to the <\/span><a href=\"https:\/\/hyrox.com\/rulebook\/\"><span style=\"font-weight: 400;\">Official HYROX Rulebook<\/span><\/a><span style=\"font-weight: 400;\"> for more information on what you can and cannot have on you while you race.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"p542\"><button class=\"w-tabs-section-header\" aria-controls=\"content-p542\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">CAN I CARRY WATER OR ENERGY GELS WITH ME AS I RACE?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-p542\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">As per our <\/span><a href=\"https:\/\/hyrox.com\/rulebook\/\"><span style=\"font-weight: 400;\">rulebook<\/span><\/a><span style=\"font-weight: 400;\">, you can only take water\/energy gels with you if it is on your person from the start of the race. Athletes cannot accept any beverage or nutritional product from anyone (including spectators) except at the aid stations during their race. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">During the race, water will be made available at least once before or after each pass through the Roxzone. A sports drink or other hydration product may also be available.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q5ca\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q5ca\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">ARE THERE CEREMONIES FOR THE FASTEST TIMES?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q5ca\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">For each division, there will be a ceremony for 1st\/2nd\/3rd place on the podium within each age group; athletes who place will receive a podium flag. Please refer to the Ceremony Times listed on the <\/span><a href=\"https:\/\/hyrox.com\/find-my-race\/\"><span style=\"font-weight: 400;\">event page<\/span><\/a><span style=\"font-weight: 400;\"> for the official schedule.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_huge\"><\/div><div class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">MY TICKETS<\/span><\/span><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"ib93\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ib93\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">HOW DO I BUY TICKETS FOR AN EVENT?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ib93\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">To purchase tickets for a race, head to \u2018<\/span><a href=\"https:\/\/hyrox.com\/find-my-race\/\"><span style=\"font-weight: 400;\">Find My Race<\/span><\/a><span style=\"font-weight: 400;\">\u2019, where you will find all of the upcoming races across the world. Once you have found the event of your choice, click \u2018BUY TICKETS\u2019 and select either \u2018ATHLETE TICKETS\u2019 or \u2018SPECTATOR TICKETS\u2019.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your desired race has already sold out, make sure to add yourself to the notification list to be first to hear when additional tickets become available!\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To stay up to date with future event launches, it is highly recommended to follow your market&#8217;s social media page.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"kc40\"><button class=\"w-tabs-section-header\" aria-controls=\"content-kc40\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">HOW DO I DOWNLOAD MY TICKET?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-kc40\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">After completing your purchase, you\u2019ll be redirected to a confirmation page and will receive an email summarising your order. On the confirmation page, you\u2019ll be prompted to \u201cPersonalise Your Ticket\u201d. If you\u2019re not on the confirmation page, make sure to check your email and click on \u201cActivate Tickets\u201d to personalise your tickets.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please note that all athlete tickets must be personalised at least two weeks before the event to be assigned a race start time and to download your QR code\/barcode for check-in onsite.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you need help finding your tickets, please follow the HYROX account links on your region&#8217;s FAQ page, log in using the same email address associated with the ticket*, locate your ticket and personalise.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">*If you don\u2019t have a HYROX Account yet, please create one using the same email address associated with your ticket.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"eccb\"><button class=\"w-tabs-section-header\" aria-controls=\"content-eccb\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">DO I NEED TO CREATE AN ACCOUNT?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-eccb\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">No, you do not need to create or log into a HYROX account to purchase tickets. However, by creating a HYROX account, all your tickets and order confirmations can be stored in one place.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Important: As HYROX takes place in different countries, we work with separate booking systems. Therefore, you will have separate accounts for each country. Unfortunately, an account for all HYROX races is currently not possible. <\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"xdc4\"><button class=\"w-tabs-section-header\" aria-controls=\"content-xdc4\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">SPORTOGRAF PHOTO PACKAGE &#8211; HOW DOES IT WORK?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-xdc4\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">Our Official Photography Partner, Sportograf, uses facial recognition to find your race photos. About 48 hours after your race, you can view all your pictures on <\/span><a href=\"http:\/\/sportograf.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">sportograf.com<\/span><\/a><span style=\"font-weight: 400;\">. Just upload a selfie to see every photo captured of you during the event!<\/span><\/p>\n<p><b>Did you pre-purchase your Sportograf package?<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to <\/span><a href=\"http:\/\/sportograf.com\/en\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">sportograf.com\/en<\/span><\/a><span style=\"font-weight: 400;\"> and search for the respective HYROX event.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enter the email address you used for race entry and click \u201cSend Validation Link.\u201d<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check your inbox for the email titled \u201cValidation successful \u2013 Search for your images now\u201d and click \u201cValidate and Search.\u201d<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Upload a selfie.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select \u201cBuy Foto-Flat.\u201d<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enter your Sportograf Ticket ID (below the barcode on your PDF ticket) at checkout to bring the total to \u00a30.<\/span><\/li>\n<\/ul>\n<p><b>Forgot to pre-purchase your photos?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Don&#8217;t panic, Sportograf captures everyone during the race. Simply upload a selfie after your race and purchase your photos directly from the website.<\/span><\/p>\n<p><b>Important:<\/b><span style=\"font-weight: 400;\"> To find your Sportograf redemption Ticket ID, you must first personalise your ticket. Simply log in to your HYROX account and complete personalisation. The code can be found under the barcode on your downloaded Sportograf PDF ticket.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"qe7d\"><button class=\"w-tabs-section-header\" aria-controls=\"content-qe7d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">CAN I REFUND MY TICKET?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-qe7d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>Refunds are permitted if you have purchased the Flex Add-On for a regular ticket. Please note that different rules apply for Charity tickets.\u00a0<\/span><\/p>\n<p><strong>Standard Athlete Ticket<\/strong><\/p>\n<ul>\n<li aria-level=\"1\"><span>100% refund up to 7 days before the race (7:59 am, LOCAL TIMEZONE)<\/span><\/li>\n<li aria-level=\"1\"><span>50% refund up to 1 day before the race (7:59 am, LOCAL TIMEZONE)<\/span><\/li>\n<\/ul>\n<p><span>(includes Sportograf package, excludes the Flex Add-On fee.)<\/span><\/p>\n<p><strong>Spectator Ticket<\/strong><\/p>\n<ul>\n<li aria-level=\"1\"><span>No refunds available.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"nf58\"><button class=\"w-tabs-section-header\" aria-controls=\"content-nf58\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">CAN I CHANGE THE NAME ON MY TICKET?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-nf58\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">If you\u2019ve purchased a double or relay division ticket with the Flex Add-On, you\u2019re entitled to one name change.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To do this:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make sure the ticket is personalised with the original athlete\u2019s name and details.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once personalisation is complete, the option to \u201cRe-personalise\u201d will appear in your HYROX Account.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You can then update the ticket with the new athlete\u2019s information.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">No name changes are possible on a single division ticket, with or without the Flex Add-On. Please note that different rules apply for Charity tickets.\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u009\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u009\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">WHAT ARE THE RULES FOR A CHARITY TICKET?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u009\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">With Flex Add-On:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">One name change permitted for all divisions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No refunds.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Without Flex Add-On:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No name changes.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No refunds.<\/span><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"k0a6\"><button class=\"w-tabs-section-header\" aria-controls=\"content-k0a6\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">RACE FOR IMPACT &#8211; HOW CAN I GET INVOLVED?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-k0a6\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">In partnership with High Impact Athletes (HIA), we are giving athletes a chance to fundraise for global charities while competing. Tickets are available across all divisions (subject to availability) via the <\/span><a href=\"https:\/\/hyrox.com\/find-my-race\/\"><span style=\"font-weight: 400;\">HYROX event page<\/span><\/a><span style=\"font-weight: 400;\">. For more information, visit the <\/span><a href=\"https:\/\/www.raceforimpact.com\/en\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">HIA website<\/span><\/a><span style=\"font-weight: 400;\"> or contact HIA <\/span><a href=\"mailto:help@raceforimpact.com\"><span style=\"font-weight: 400;\">help@raceforimpact.com<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"b12c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-b12c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">MACMILLAN &#8211; HOW CAN I GET INVOLVED? (UK ONLY)<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-b12c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">If you have questions about Macmillan charity tickets, how they work, how to claim them, or how proceeds are used, please check out <\/span><a href=\"https:\/\/www.macmillan.org.uk\/fundraise\/charity-fitness\/hyrox\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Macmillan&#8217;s Athletes&#8217; FAQ<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"f1a8\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f1a8\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">CAN I TRANSFER MY TICKET TO ANOTHER RACE\/DIVISION?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f1a8\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">No, unfortunately, race and division transfers are not available, including changing the day of competition for your booked event.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"v225\"><button class=\"w-tabs-section-header\" aria-controls=\"content-v225\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">IF I HAVE A HYROX HEROES CODE, CAN I PURCHASE THE FLEX ADD-ON?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v225\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">Yes, but you will be responsible for paying the fee for the Flex Add-On. If you would like to request a name change, you will need to contact Customer Service, as this is not automatically available from your account. If you want to return your ticket, please contact Customer Service, and they will reactivate your code (as long as it is still within the window it was originally issued).<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u2a9\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u2a9\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">DO THE SAME RULES APPLY TO TICKETS PURCHASED THROUGH PARTNER GYM ACCESS?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u2a9\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">Yes, the same rules apply. We highly recommend that gym owners purchasing multiple tickets purchase the Flex Add-On.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"w322\"><button class=\"w-tabs-section-header\" aria-controls=\"content-w322\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">HOW MUCH DOES THE FLEX ADD-ON COST?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-w322\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Please refer to your region&#8217;s FAQ page for the Flex Add-On pricing.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"d3b0\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d3b0\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">CAN I PURCHASE THE FLEX ADD-ON ONCE I HAVE BOUGHT MY TICKET?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d3b0\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">The Flex Add-On is only available during the purchase of your athlete ticket &#8211; it cannot be added post-purchase. The add-on will be available when purchasing athlete tickets, up to 4 weeks before the race. After this, only tickets without the Flex Add-On will be available until the race is sold out.\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_huge\"><\/div><div class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">MY SPECTATORS<\/span><\/span><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"ma1f\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ma1f\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">ARE SPECTATORS ALLOWED?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ma1f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">Yes! Spectators can buy tickets via the <\/span><a href=\"https:\/\/hyrox.com\/find-my-race\/\"><span style=\"font-weight: 400;\">event page<\/span><\/a><span style=\"font-weight: 400;\"> (subject to availability).\u00a0<\/span><\/p>\n<p><b>Important<\/b><span style=\"font-weight: 400;\">: Spectator tickets are subject to availability, and tickets will not be available to purchase onsite. To avoid disappointment, please purchase in advance.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"fab1\"><button class=\"w-tabs-section-header\" aria-controls=\"content-fab1\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">IS THERE A BAG DROP FOR SPECTATORS?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-fab1\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">Unfortunately, we are not able to provide a bag drop for spectators; bag drop is for athletes only.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ib33\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ib33\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">CAN MY SUPPORTERS FILM MY RACE?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ib33\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">You&#8217;re welcome to film and take photos from the spectator area at our events &#8211; just make sure to purchase a spectator ticket. <\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"obd2\"><button class=\"w-tabs-section-header\" aria-controls=\"content-obd2\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">DO ATHLETES NEED A SPECTATOR WRISTBAND?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-obd2\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">For the 25\/26 season, your athlete wristbands will give you access to the venue <\/span><b>only<\/b><span style=\"font-weight: 400;\"> on the day of your race. If you wish to enter the venue on any other day, you\u2019ll need to purchase a spectator ticket via the <\/span><a href=\"https:\/\/hyrox.com\/find-my-race\/\"><span style=\"font-weight: 400;\">event page<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By making this change, we are creating more room for friends and family to support their athletes. This way, everyone gets the chance to celebrate those big moments together.\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"lc4f\"><button class=\"w-tabs-section-header\" aria-controls=\"content-lc4f\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">ARE ANIMALS ALLOWED AT THE EVENT?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-lc4f\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"font-weight: 400;\">As much as we would like to make it possible, animals are not permitted in any of our venues &#8211; except for service animals (restrictions vary per location). Please reach out to your customer service team for confirmation.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-2 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"[vc_custom_heading text=\"FAQ\" font_container=\"tag:h1|text_align:center\" use_theme_fonts=\"yes\"]GENERAL FAQWHAT IS HYROX AND HOW CAN I GET INVOLVED?HYROX is a global fitness competition for everybody. Whether you&#8217;re a seasoned athlete or just love a challenge, HYROX is a great way to put your training to the test.\u00a0 It is recommended that you have a fitness background or regularly participate in...","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1331","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/hyrox.com\/wp-json\/wp\/v2\/pages\/1331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hyrox.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hyrox.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hyrox.com\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/hyrox.com\/wp-json\/wp\/v2\/comments?post=1331"}],"version-history":[{"count":6,"href":"https:\/\/hyrox.com\/wp-json\/wp\/v2\/pages\/1331\/revisions"}],"predecessor-version":[{"id":54462,"href":"https:\/\/hyrox.com\/wp-json\/wp\/v2\/pages\/1331\/revisions\/54462"}],"wp:attachment":[{"href":"https:\/\/hyrox.com\/wp-json\/wp\/v2\/media?parent=1331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}